Ward Advisors
A Ward Advisor is a trained volunteer who lives in the ward and knows it — its drains, its dark corners, its long-running arguments. When you file an issue, the Ward Advisor's job is to confirm on the ground that it's real, help identify the right route, and stay with it through escalation.
They are volunteers, not employees. They are not government officers, police, elected representatives or lawyers, and they do not give legal advice.
We're onboarding towards one Advisor in every one of the 369 wards. Until your ward has one, your complaint goes to PMA's central team — we don't leave it unattended and we don't pretend the Advisor already exists.
Independent professionals
Advocates and Chartered Accountants apply, and we take reasonable steps to check their credentials and standing before listing them. We do not rate them, we do not run fake reviews, and we do not warrant the quality or outcome of their work. They are independent professionals — PMA is the introduction, not the service.