Section 01
PMA is not an emergency service
Call 112 in an emergency
If you or someone else is in immediate danger, dial 112 now. Do not wait for a reply from PMA, WhatsApp support, or any in-app form.
Pick My Advisor does not provide:
- Emergency medical, police, or fire response
- Real-time crisis intervention or dispatch
- Guaranteed response times from government departments
- Legal advice in life-threatening situations
Section 02
What PMA is for
PMA helps Bengaluru residents with non-emergency civic matters, such as:
- Finding ward contacts and civic information
- Filing and tracking civic complaints
- Generating legal notices and booking listed advisors
- Learning about civic rights in plain language
Independent platform
Section 03
Official helplines
Keep these numbers handy. Tap a number on mobile to dial:
Section 04
Civic issues vs emergencies
Use PMA tools for routine civic problems (garbage, water, streetlights, documentation). For threats to life, violence, medical emergencies, fire, or ongoing crimes, use official emergency numbers first.
- Urgent safety → 112 / police / ambulance
- Women’s safety → 1091
- Child in distress → 1098
- Cyber fraud in progress → 1930
- Non-urgent civic complaint → PMA Report an issue or ward contacts
Section 05
Limitation
By using PMA, you acknowledge that the platform cannot and does not assume responsibility for emergency outcomes, delays by public authorities, or harm arising from reliance on PMA instead of contacting emergency services.
For full platform terms, see our Terms of use.